Entry tags:
BUGGER
NO LICENSE PLATES.
I have called and left a terse message for the guy who sold me the car, and also sent an e-mail, cc'd to the sales manager (whose name and e-mail are different now than they were last week -- same first name, different last name) and the general manager both, saying You know what, I don't want you to tell me when the thing will be here, because you already told me it would be here today, so obviously I can't rely on anything you tell me; what I would like you to do is send me an e-mail with the tracking number in it so that I can call FedEx and get an answer from them myself.
I don't expect to hear back from them in any useful manner -- they may give me the tracking number tomorrow, but the fucking package will probably be delivered tomorrow, won't it. ("Same day." Feh.) But I feel better having yelled at them again, and all the way up the food chain as well. (I also feel better because the Pepco situation seems to be sorted.)
[eta: Fifteen minutes later, e-mail arrives from the GM: "Give me a moment or two and I will get you an answer." My first thought was yeah, of course you will; I don't know how long "a moment or two" is, but it's evidently longer than the twenty minutes it's been since I got that e-mail. At least I've learned to just start out by not believing them. Saves time.]
I have called and left a terse message for the guy who sold me the car, and also sent an e-mail, cc'd to the sales manager (whose name and e-mail are different now than they were last week -- same first name, different last name) and the general manager both, saying You know what, I don't want you to tell me when the thing will be here, because you already told me it would be here today, so obviously I can't rely on anything you tell me; what I would like you to do is send me an e-mail with the tracking number in it so that I can call FedEx and get an answer from them myself.
I don't expect to hear back from them in any useful manner -- they may give me the tracking number tomorrow, but the fucking package will probably be delivered tomorrow, won't it. ("Same day." Feh.) But I feel better having yelled at them again, and all the way up the food chain as well. (I also feel better because the Pepco situation seems to be sorted.)
[eta: Fifteen minutes later, e-mail arrives from the GM: "Give me a moment or two and I will get you an answer." My first thought was yeah, of course you will; I don't know how long "a moment or two" is, but it's evidently longer than the twenty minutes it's been since I got that e-mail. At least I've learned to just start out by not believing them. Saves time.]