fox: my left eye.  "ceci n'est pas une fox." (tech)
fox ([personal profile] fox) wrote2002-11-20 06:31 pm
Entry tags:

in which i hang my head in shame

so i go to amazon.ca to wish-list the dS dvds. spend a couple minutes being annoyed that i can't do this with a link from the amazon.com wish-list. get to where it asks me to enter a shipping address. click link. bypass "enter new address" in favor of selecting one of the addresses it already has on file for me, those being my old address and my current address. click "select" next to my current address.

nothing happens.

lather. rinse. repeat.

after a few minutes of this, i decide to enter it as a new address and get it overwith. enter address. click "submit."

address is rejected because my zip code is invalid. by which they mean, of course, that it's not a canadian postal code. but the field says "zip/postal code"! i try again. rejected again. no dice.

plaintive note to customer service. they recommend that i call their 877 number "due to the nature of [my] inquiry". i call. i get a (predictably) very nice woman who listens to my description of the problem, and then says, very nicely, that i need to add my address ...

... as a new international address.

me: oh my goodness. i must have looked right past that button.
she: that's quite all right. you see it now?
me: i'm so unaccustomed to thinking of my address as international.
she: well, yes, when you're on a canadian site from the united states, your address is international.
me: god, how awful and u.s.-centric of me!
she: [genial laughter]
me: now i have guilt.

so i did the international thing and entered the address and there i go, but dude, i've just reinforced one more canadian's impression of u.s. types as ignorant blinder-wearers ...
thalia: photo of Chicago skyline (Default)

[personal profile] thalia 2002-11-20 05:55 pm (UTC)(link)
I think you can probably cut yourself some slack just because it was amazon.ca, which looks an awful lot like amazon.com. It probably would have been different if you had been on a more obviously non-US site, but with this one it would have been very easy to forget.