fox: technical difficulties: please stand by. (technical difficulties)
fox ([personal profile] fox) wrote2008-08-07 11:43 pm
Entry tags:

a computer-related mystery

So, lately, like in the past few days, my external HD has taken to telling me that it could work better if it were plugged into a USB 2.0 port.  Then it disappears.  Thing is, it is plugged into a USB 2.0 port.  Anyone have ideas why my computer has decided its USB ports are not high-speed all of a sudden?  I can't even find them in the control panel to correct whatever the problem is.  (I can find USB devices, but not ports.)  I'd hoped updating Zone Alarm, which I've been prompted to do since I moved to the new place and just did this evening, would help -- but no dice.

This is kind of pissing me off.  (And that's not even counting the fact that I knocked the damn thing onto the floor tonight and spent a very anxious half-hour or so getting it back up and running.)

[identity profile] daktaklakpak.livejournal.com 2008-08-08 02:52 pm (UTC)(link)
Having lots of items listed is not unusual :)

"USB Composite Device" and "USB Mass Storage Device" are probably both for the external drive. Each controller and hub go together as a pair. My machine has 3 ports, but 5 controller/hub pairs. It also only has one controller listed as "USB2 enchanced". In other words, your device listing looks normal.

You may want to try creating a system restore point, then unmounting/disconnecting the External drive, and then uninstalling each of the controllers and hubs. Once they are all removed, hit the "Scan for hardware changes" button (or reboot), and it should find them and reinstall the drivers.