Jan. 5th, 2005

fox: technical difficulties: please stand by. (technical difficulties)
so, the wireless went kerblooey again. actually it just sort of went "fzzt". i can connect to the network, but it tells me i have "limited or no connectivity" because the network didn't assign a network address to my computer.

no idea how to solve this. at the moment, am going to go to bed and hope it's fixed itself in the a.m.

w00t

Jan. 5th, 2005 02:27 pm
fox: my left eye.  "ceci n'est pas une fox." (not-fox)
wireless fixed (again). seem to have spoken to someone who really knew what he was talking about, so i have high hopes for this fix actually having some lasting power. also, though, he gave me a whole set of instructions for what to do in case it turns out not to work. yay!

passport: returned, with entry clearance. yay!

going out into the snow now. feeling much better than i felt this morning. yay!
fox: little cartoon self (doll)
in today's mail: statement from the bank where i had an account in the DC area.

opening balance as of 11/24/04: $0.00
monthly maintenance fee: $5.95
new balance: -$5.95

i'm sure you're thinking what i'm thinking, which is OMGWTF?!!? remember when they said that account would be closed as soon as the balance was zero?

so i call the number. the recording tells me my account is overdrawn. i dial zero for an associate and tell her the whole story (records of which she can presumably see on her screen), she puts me through to someone in the correct department, who tells me she's waiving the fee and closing the account -- and going to send me a letter confirming the closure in writing.

also, yesterday i personally went to Sam's Club to make sure the account i began trying to close a year ago is in fact closed. because i had a statement crediting me $35 for an annual fee. they closed the account while i was there, and promised to send me a check.

still a fan of US-style customer service. :-)

west wing

Jan. 5th, 2005 09:07 pm
fox: girl with a fan.  fangirl. (fangirl)
jesus, who are these people?

(yeah, i haven't actually seen the show since mr. jason isaacs' second episode last spring.  am now busily reading Season 6 synopses over at TV Tome.  what the hell is mary mccormack doing in the opening credits?)

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fox: my left eye.  "ceci n'est pas une fox." (Default)
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