Apr. 20th, 2004

fox: technical difficulties: please stand by. (technical difficulties)
so my blinds are broken. the stalk that you turn to open and close them while they're down is kaput. and apparently this can't be fixed; there's a little clippy thing in there that, once it's gone, the whole thing is gone.

the guy explained this to me yesterday when he came up to see in what way the blinds weren't working, when i'd left a work order saying "the stalk just turns, and nothing happens". he starts to go to the "living room" windows, but i remind him that the work order specifies the big blinds -- the living room window is bigger, but it's covered by three smaller blinds. he comes on back to look at the "bedroom" window, and quickly finds that the little clippy thing is snapped. so he'll have to replace the blinds on that window. he goes away and comes back with a tape measure. because he might, he said, have something in the right size -- over seven feet, which is stupid -- in his storage room downstairs, but if not, then tomorrow (which is now today) they'd put in two blinds instead of one big one. he comes back again to let me know he does not, in fact, have a 7'4" blind in storage, so i'll be seeing someone tomorrow. great. no problem.

so here comes someone today -- a different guy, with the work order in his hand, and he says he understands i need my blinds changed. he starts to go to the living room, and i remind him the blinds in question are the ones in the bedroom. he looks at the window and says he's going to have to come back with a ruler. "eighty-eight inches," i tell him. "the guy yesterday measured it." he says okay, but he may not have anything that size in his storage room. "i know," i say. "the guy from yesterday told me he knew he didn't have anything that size." guy is looking at his work order like it's a treasure map with an X on it. i look over his shoulder. under the initial work order is a note from yesterday's guy: 43"x62" + 44"x62".

he's gone back downstairs to fetch the blinds. sigh.

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